Terms and Conditions

1.1 Overview

By accessing, browsing, or using this Website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. These Terms apply whether you are visiting to learn about our plumbing and HVAC services, requesting a quote, or contacting our team.

1.2 Acceptance of Changes

We may update these Terms from time to time by posting a new version on this page. Your continued use of the Website after changes are posted will constitute your acceptance of the revised Terms.

• We may revise Terms without providing individual notice to users.
• The "Last Updated" date at the top of this page will always reflect the latest revision.
• You should review this page regularly to stay informed of any changes.

2.1 Business Details

2.1.1 Business Identity

Carmody Lake Plumbing is a plumbing, HVAC, and related home services provider operating primarily in and around Lakewood, Colorado. We serve residential and commercial customers across Jefferson County and the greater Denver metro area.

2.2 Scope of Business

We provide residential and commercial plumbing, HVAC, and related services using a fleet of fully equipped service vehicles and licensed, insured professionals. Our team of 120 skilled technicians serves customers across Lakewood and the surrounding Denver metro communities. Learn more on our About page.

3.1 Eligibility

To use this Website, you represent and warrant that:

• You are at least the age of majority in your jurisdiction.
• You have the legal capacity and authority to agree to these Terms.
• You will comply with these Terms and all applicable laws and regulations.

3.2 User Responsibilities

You agree to:

• Provide accurate, current, and complete information when contacting us or requesting services through our contact page.
• Use the Website only for lawful, good-faith purposes related to plumbing, HVAC, and related services.
• Not impersonate any person or entity or misrepresent your affiliation with any person or entity.

4.1 Permitted Use

You may access and use the Website solely for:

• Learning about our services and service areas.
• Requesting quotes, scheduling visits, or contacting our team via our contact page.
• Reviewing educational or informational content we publish on the Website.

4.2 Prohibited Conduct

You agree not to:

• Use the Website in violation of any local, state, or federal law.
• Submit false, misleading, or fraudulent service requests or reviews.
• Upload or transmit any viruses, malware, or harmful code to the Website or its systems.
• Attempt to gain unauthorized access to the Website, its servers, or related systems.
• Copy, scrape, or harvest Website content or data for commercial use without our written consent.

4.3 Suspension or Termination of Access

We may, without prior notice:

• Restrict, suspend, or terminate your access to all or part of the Website.
• Remove or disable any content that violates these Terms or applicable law.
• Take any action we deem appropriate to protect our rights, other users, or the integrity of our systems.

5.1 Services Overview

We provide a wide range of services including, but not limited to:

• Plumbing: emergency plumbing, drain cleaning, hydro jetting, water and sewer line repair, leak detection, repiping, fixture repair and replacement.
• HVAC: air conditioning, furnace, heat pump, ductless systems, and related repair and replacement services.
• Additional Services: water heater and tankless units, bathroom and kitchen remodeling, water filtration, water softening, and water damage restoration.

5.2 Informational Nature of Content

Content on service pages, blog articles, FAQs, and other sections is for general informational and marketing purposes only and does not constitute professional advice tailored to your specific situation.

• Actual recommendations and pricing depend on an in-person inspection by one of our licensed technicians.
• We do not guarantee that any solution described on the Website is suitable for your specific property or plumbing system.

5.3 Service Areas

Our Website may list cities, neighborhoods, and surrounding areas we commonly serve, as well as notable local landmarks and attractions near which we provide services. These lists are illustrative and may not be exhaustive; service availability may depend on scheduling, technician availability, and other operational factors.

6.1 Estimates and Quotes

Any quotes or estimates provided by phone, email, text, or through our online forms are preliminary and subject to change after a site visit.

• Estimates are based on information you provide and assumptions about access, condition, and code requirements.
• Final pricing is confirmed only after our technician has assessed the property in person.

6.2 Service Agreements and Invoices

The final scope of work, pricing, payment terms, and warranties (if any) are typically documented in:

• A written work order.
• A detailed estimate or proposal.
• An invoice or service agreement signed or otherwise accepted by you.

In the event of any conflict between these Terms and a signed service agreement, the signed agreement will usually control with respect to the specific work described.

6.3 Customer Responsibilities

You are responsible for:

• Providing safe access to the property, including utility shut-off locations where reasonably possible.
• Disclosing known issues that might affect the work (e.g., asbestos, structural damage, prior improper repairs).
• Ensuring that you have authority to authorize work on the property.

7.1 Informational Only

Information on this Website is not a substitute for an on-site professional assessment or emergency response.

7.2 No Guarantees from Content

We do not warrant that following any general tips or guides on the Website will resolve your specific problem or prevent damage to your property. For professional diagnosis of any leak, drain issue, or HVAC problem, please contact our licensed team directly.

8.1 Ownership

The Website and its content, including text, graphics, logos, icons, images, layout, and design, are owned by or licensed to Carmody Lake Plumbing and are protected by copyright and trademark laws. All rights are reserved unless expressly granted in these Terms.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• View the Website in your browser for personal, non-commercial use.
• Temporarily store pages in your cache for personal, non-commercial use only.

You may not:

• Copy, reproduce, distribute, modify, or create derivative works from Website content.
• Use our trademarks, trade dress, or branding without our prior written permission.

9.1 External Links

The Website may include links to third-party websites, applications, or tools, such as maps, schedulers, review platforms, or payment processors. We:

• Provide these links for convenience only.
• Do not control or endorse third-party content or policies.
• Are not responsible for any harm or losses arising from your use of third-party sites.

9.2 Third-Party Terms

Your use of third-party sites or tools is governed by their own terms and privacy policies. You should review those documents carefully before using their services.

10.1 Availability

We aim to keep the Website available and functioning, but:

• We do not guarantee uninterrupted or error-free operation of the Website.
• The Website may be temporarily unavailable due to maintenance, upgrades, or technical issues.
• We may change, suspend, or discontinue any part of the Website at any time without notice.

For immediate assistance regardless of Website availability, call us 24/7 at (720) 619-5678.

10.2 Content Accuracy

While we strive for accuracy, Website content may occasionally contain:

• Typographical errors.
• Inaccuracies or omissions in descriptions, pricing ranges, or availability.
• Out-of-date information that has not yet been updated online.

We reserve the right to correct any errors or update information at any time without prior notice.

11.1 Standard and Emergency Hours

We advertise 24/7 emergency plumbing and HVAC service in Lakewood and surrounding areas, subject to technician and resource availability.

11.2 Response Times

Any response times stated on the Website are estimates only.

• Actual arrival times may vary due to traffic, weather, call volume, and other conditions.
• We may prioritize calls based on urgency, safety, and logistics.

12.1 General Rules

From time to time we may provide special offers or discounts (for example, seasonal deals or coupons) advertised on the Website or through other channels. Unless otherwise stated:

• Promotions apply only to qualifying services within defined time periods and service areas.
• Promotions cannot be combined with other offers, discounts, or special pricing.
• We may modify or discontinue any promotion at any time without notice.

12.2 Interpretation of Promotional Content

In case of any discrepancy between promotional materials and a written service agreement, the written agreement or final invoice terms will ordinarily control for the specific job. For current promotions, please call us at (720) 619-5678 or visit our contact page.

13.1 Informational Nature

We may display information about licenses and certifications, insurance coverage held by the business, and awards, badges, or recognitions from third-party organizations. This information is provided for marketing and informational purposes only and may not always reflect the most current status. For full details about our qualifications, visit our About page.

13.2 Verification

For official verification of our licensing and insurance status, please:

• Contact us directly at (720) 619-5678 or carmodylakeplumbing@gmail.com for documentation.
• Check with the appropriate Colorado state or regulatory body or insurer.

14.1 Relationship to Other Policies

Your use of the Website is also governed by our related legal documents:

14.2 Consent

By using the Website, you consent to the practices described in those policies in addition to these Terms. If you have questions about how your data is handled, please contact us at carmodylakeplumbing@gmail.com or via our contact page.

15.1 Exclusion of Certain Damages

To the fullest extent permitted by law, Carmody Lake Plumbing and its owners, employees, officers, contractors, and agents shall not be liable for any:

• Indirect, incidental, special, or consequential damages.
• Loss of data, profits, revenue, or business opportunities.
• Damages arising out of or related to your use of, or inability to use, the Website.

15.2 Maximum Aggregate Liability

Where liability cannot be excluded, our total aggregate liability related to your use of the Website will be limited to the lesser of:

• The amount you paid us (if any) to access the Website, or
• The minimum amount permitted by applicable law.

16.1 Your Agreement to Indemnify

You agree to defend, indemnify, and hold harmless Carmody Lake Plumbing and its owners, employees, officers, contractors, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Website.
• Your violation of these Terms.
• Your violation of any rights of a third party.

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, United States of America, without regard to conflict of law principles. Carmody Lake Plumbing is based at 9000 W Jewell Ave, Suite A, Lakewood, Colorado 80232.

17.2 Jurisdiction and Venue

You agree that the state and federal courts with jurisdiction over Jefferson County, Colorado shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of the Website, and you waive any objection to such courts as inconvenient or improper forums.

18.1 Right to Modify

We may modify these Terms at any time by posting the revised version on this page. We encourage you to bookmark this page and check it periodically for updates.

18.2 Effective Date of Changes

Changes become effective when posted. You are responsible for reviewing these Terms periodically. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms. If you have concerns about any changes, please contact us at carmodylakeplumbing@gmail.com before continuing to use the Website.

19.1 How to Contact Us

If you have any questions or concerns about these Terms, our services, or your use of our Website, you may contact us using any of the following methods: